IHG Career – IT Specialist

JOB DESCRIPTION:

As an IT Specialist, you will assist in troubleshooting and resolving technical problems or issues related to computer software, hardware and systems across the hotels

JOB RESPONSIBILITIES:

• Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment.
• Provide technical guidance and recommendations to resolve business problems.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Troubleshoot, modify, support, manage, and maintain applications programs and user accounts.
• Train or instruct users in the proper use of hardware or software.
• Analyze, recommend, and implement process improvements.

JOB REQUIREMENTS:

• Minimum one year of experience in a similar environment (4-5* hotel)
• Good level of spoken/written English